.crm-workspace-root{--crm-ink:#172b3a;--crm-muted:#526575;--crm-line:#dce4e9;--crm-accent:#215d82;color:var(--crm-ink);min-width:0}.crm-workspace-root :is(button,input,select,textarea){font:inherit;font-size:14px}.crm-workspace-root :is(button,a,input,select,textarea,summary):focus-visible{outline-offset:3px;outline:3px solid #367eb1}.crm-workspace-root button:disabled{cursor:not-allowed;opacity:.52}.crm-workspace-root .crm-toolbar{flex-wrap:wrap;align-items:center;gap:12px;margin:0 0 14px;display:flex}.crm-workspace-root .crm-search{border:1px solid var(--crm-line);background:#fff;border-radius:10px;flex:290px;align-items:center;gap:9px;max-width:540px;padding:4px 12px;display:flex}.crm-workspace-root .crm-search input{width:100%;min-width:0;min-height:38px;color:var(--crm-ink);background:0 0;border:0;padding:4px 0}.crm-workspace-root .crm-search input::placeholder{color:var(--crm-muted);opacity:1}.crm-workspace-root .crm-search button{min-width:32px;min-height:32px;color:var(--crm-muted);background:0 0;border:0;place-items:center;display:grid}.crm-workspace-root .crm-search button:hover{color:var(--crm-ink);background:#edf3f7}.crm-workspace-root .crm-filter-row{flex-wrap:wrap;gap:6px;display:flex}.crm-workspace-root .crm-filter-row button{border:1px solid var(--crm-line);min-height:38px;color:var(--crm-muted);white-space:normal;background:#fff;border-radius:9px;padding:7px 12px}.crm-workspace-root .crm-filter-row button:hover{color:var(--crm-ink);background:#edf3f7;border-color:#b2cbdc}.crm-workspace-root .crm-filter-row button.active{color:#154e76;background:#e9f2f8;border-color:#b2cbdc}.crm-workspace-root .crm-filter-row button.active:hover{color:#154e76;background:#deebf4;border-color:#8cacc2}.crm-workspace-root .crm-result-count{color:var(--crm-muted);white-space:nowrap;font-size:13px}.crm-workspace-root .crm-board-guide{color:var(--crm-muted);gap:12px;font-size:13px;line-height:1.5}.crm-workspace-root .crm-board-guide strong{color:var(--crm-ink)}.crm-workspace-root .crm-board-guide button{width:38px;height:38px}.crm-workspace-root .crm-board.operational{scroll-snap-type:x proximity;grid-template-columns:none;grid-auto-columns:minmax(266px,290px);grid-auto-flow:column;align-items:stretch;gap:12px;padding:6px 4px 20px;display:grid;overflow-x:auto}.crm-workspace-root .crm-board.operational .crm-column{--stage-color:#8495a5;border:1px solid var(--crm-line);border-top:3px solid var(--stage-color);scroll-snap-align:start;background:#f2f5f8;border-radius:12px;width:auto;min-width:0;min-height:260px;padding:12px 10px}.crm-workspace-root .crm-board.operational .crm-column[data-stage=CONTACTED]{--stage-color:#578cad}.crm-workspace-root .crm-board.operational .crm-column[data-stage=QUALIFIED]{--stage-color:#7e79b4}.crm-workspace-root .crm-board.operational .crm-column[data-stage=QUOTED]{--stage-color:#be9651}.crm-workspace-root .crm-board.operational .crm-column[data-stage=BOOKED]{--stage-color:#459899}.crm-workspace-root .crm-board.operational .crm-column.won-stage{--stage-color:#368760;border-color:#cce3d5;border-top-color:var(--stage-color);background:#eef7f1}.crm-workspace-root .crm-board.operational .crm-column.final-stage{--stage-color:#a2a7ad;background:#f4f5f6}.crm-workspace-root .crm-column-hint{color:#386b50;align-items:flex-start;gap:7px;margin:0 0 12px;font-size:12px;line-height:1.5;display:flex}.crm-workspace-root .crm-column-hint svg{flex:none;margin-top:2px}.crm-workspace-root .crm-column-head{gap:8px;min-height:38px;margin-bottom:10px}.crm-workspace-root .crm-column-head h3{letter-spacing:0;overflow-wrap:anywhere;font-size:15px;line-height:1.4}.crm-workspace-root .crm-column-head .tag{flex:none;font-size:13px}.crm-workspace-root .crm-board.operational .crm-column.drop-ready{background:#e3f0f8;border-color:#447fa5;box-shadow:inset 0 0 0 2px #447fa5}.crm-workspace-root .crm-empty{padding:18px 8px;font-size:14px;line-height:1.6}.crm-workspace-root .crm-deal-card{color:var(--crm-ink);background:#fff;border:1px solid #dbe3e9;border-radius:11px;margin:0 0 10px;padding:0;overflow:visible;box-shadow:0 2px 5px #203d5210}.crm-workspace-root .crm-deal-card:hover{border-color:#a6c1d3;transform:none;box-shadow:0 4px 14px #203d5214}.crm-workspace-root .crm-deal-card.is-overdue{border-left:3px solid #bd522e}.crm-workspace-root .crm-deal-card[draggable=true]{cursor:grab}.crm-workspace-root .crm-deal-card.is-dragging{opacity:.45;border-style:dashed}.crm-workspace-root .crm-deal-card.is-moving{box-shadow:0 0 0 2px #83aac4}.crm-workspace-root .crm-card-open{text-align:left;width:100%;color:var(--crm-ink);cursor:pointer;background:0 0;border:0;border-radius:11px;flex-direction:column;align-items:stretch;gap:9px;padding:14px;display:flex}.crm-workspace-root .crm-card-open>span{min-width:0}.crm-workspace-root .crm-card-kicker{color:var(--crm-muted);align-items:center;gap:6px;font-size:13px;line-height:1.4;display:flex}.crm-workspace-root .crm-card-kicker>svg{color:#7f929f;flex:none;margin-left:auto}.crm-workspace-root .crm-card-customer{white-space:normal;overflow-wrap:anywhere;font-size:16px;font-weight:750;line-height:1.4;display:block}.crm-workspace-root .crm-card-open>.crm-card-customer{color:var(--crm-ink)}.crm-workspace-root .crm-card-service{color:var(--crm-muted);overflow-wrap:anywhere;font-size:13px;line-height:1.45}.crm-workspace-root .crm-card-meta{flex-wrap:wrap;align-items:baseline;gap:6px 10px;margin:0;display:flex}.crm-workspace-root .crm-card-meta strong{color:var(--crm-ink);font-size:16px}.crm-workspace-root .crm-card-meta>span{color:var(--crm-muted);font-size:13px}.crm-workspace-root .crm-card-owner{color:var(--crm-muted);overflow-wrap:anywhere;align-items:flex-start;gap:6px;font-size:13px;line-height:1.4;display:flex}.crm-workspace-root .crm-card-owner svg{flex:none;margin-top:2px}.crm-workspace-root .crm-card-open .crm-next{color:#234258;white-space:normal;text-overflow:clip;overflow-wrap:anywhere;background:#f2f6f9;border:0;border-radius:8px;flex-direction:column;align-items:stretch;gap:5px;padding:10px;font-size:14px;line-height:1.5;display:flex;overflow:visible}.crm-workspace-root .crm-card-open .crm-next.overdue{color:#873b23;background:#fff2e9}.crm-workspace-root .crm-card-open .crm-next.contact-restricted{color:#863d2b;background:#fff2ee;border:1px solid #e7c1b4}.crm-workspace-root .crm-next-label{text-transform:none;letter-spacing:0;font-size:13px;font-weight:700}.crm-workspace-root .crm-next time{color:inherit;font-size:13px}.crm-workspace-root .crm-card-footer{color:var(--crm-muted);justify-content:space-between;gap:8px;padding-top:2px;font-size:13px;line-height:1.4;display:flex}.crm-workspace-root .crm-card-footer>span:last-child{color:var(--crm-accent);flex:none;align-items:center;gap:4px;display:flex}.crm-workspace-root .crm-card-move{background:#fbfcfd;border-top:1px solid #e8edf1;border-radius:0 0 11px 11px;padding:6px 10px}.crm-workspace-root .crm-card-move label{align-items:center;gap:8px;min-width:0;margin:0;display:flex}.crm-workspace-root .crm-card-move label>span{color:var(--crm-muted);flex:none;font-size:12px}.crm-workspace-root .crm-card-move select{width:100%;min-width:0;min-height:36px;color:var(--crm-ink);cursor:pointer;background:0 0;border:0;border-radius:6px;padding:4px 6px;font-size:13px}.crm-workspace-root .crm-card-move select:hover{background:#edf3f7}.crm-workspace-root .crm-card-move select:disabled{cursor:wait;opacity:.65}.crm-workspace-root .crm-board-empty{text-align:center;background:#fff;border:1px dashed #becdd8;border-radius:12px;justify-items:center;gap:9px;padding:25px;display:grid}.crm-workspace-root .crm-board-empty h3,.crm-workspace-root .crm-board-empty p{margin:0}.crm-workspace-root .crm-board-empty button{min-height:40px}.crm-workspace-root .crm-dialog-backdrop{-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#152b3b75;justify-content:center;align-items:center;padding:16px;display:flex}.crm-workspace-root .crm-conversation-dialog{background:#fff;border-radius:16px;width:min(1400px,100%);max-width:100%;height:calc(100dvh - 32px);margin:0;overflow:hidden;box-shadow:0 25px 80px #0d25334a}.crm-workspace-root .crm-conversation-dialog>header{border-bottom:1px solid var(--crm-line);flex:none;gap:16px;padding:16px 22px}.crm-workspace-root .crm-drawer-identity .eyebrow{color:var(--crm-muted);letter-spacing:.02em;font-size:13px;line-height:1.5}.crm-workspace-root .crm-drawer-identity h2{color:var(--crm-ink);overflow-wrap:anywhere;margin:3px 0;font-size:21px;line-height:1.3}.crm-workspace-root .crm-drawer-identity p{color:var(--crm-muted);font-size:14px;line-height:1.4}.crm-workspace-root .crm-mobile-context-toggle{display:none}.crm-workspace-root .crm-conversation-dialog>header>button{border:1px solid var(--crm-line);min-width:44px;min-height:44px;color:var(--crm-ink);background:#f4f7fa;border-radius:9px;flex:none}.crm-workspace-root .crm-conversation-dialog>header>button:hover{color:var(--crm-ink);background:#e7eff4}.crm-workspace-root .crm-dialog-layout{flex:1;grid-template-columns:minmax(260px,320px) minmax(0,1fr);min-height:0;display:grid;overflow:hidden}.crm-workspace-root .crm-client-context{border-right:1px solid var(--crm-line);overscroll-behavior:contain;background:#f8fafc;min-width:0;padding:20px;overflow-y:auto}.crm-workspace-root .crm-context-heading{border-bottom:1px solid var(--crm-line);flex-direction:column;align-items:flex-start;gap:8px;margin-bottom:14px;padding-bottom:15px;display:flex}.crm-workspace-root .crm-context-heading>strong{color:var(--crm-ink);font-size:23px;line-height:1.3}.crm-workspace-root .crm-context-heading>small{color:var(--crm-muted);font-size:13px;line-height:1.5}.crm-workspace-root .status-badge{white-space:normal;font-size:13px;line-height:1.4}.crm-workspace-root .crm-context-row{border-bottom:1px solid #e7ecf0;flex-direction:column;align-items:stretch;gap:4px;padding:10px 0;display:flex}.crm-workspace-root .crm-context-row>span{color:var(--crm-muted);font-size:13px;line-height:1.4}.crm-workspace-root .crm-context-row>strong{color:var(--crm-ink);text-align:left;overflow-wrap:anywhere;font-size:14px;font-weight:600;line-height:1.5}.crm-workspace-root .crm-inline-owner{width:100%;color:var(--crm-muted);text-align:left;background:0 0;align-items:flex-start;gap:8px;padding:13px 0;display:flex}.crm-workspace-root .crm-inline-owner:disabled{opacity:1}.crm-workspace-root .crm-inline-owner>span{flex:1;gap:4px;font-size:13px;display:grid}.crm-workspace-root .crm-inline-owner strong{color:var(--crm-ink);overflow-wrap:anywhere;font-size:14px;line-height:1.4}.crm-workspace-root .crm-channel-status{color:#45457d;background:#eff0fb;border-radius:8px;flex-wrap:wrap;align-items:center;gap:7px;padding:10px;font-size:13px;line-height:1.5;display:flex}.crm-workspace-root .crm-channel-status button{min-height:36px}.crm-workspace-root .crm-safety-status{color:#8b3027;background:#fff0ee;border:1px solid #eebfba;border-radius:8px;padding:10px 12px;font-size:13px;line-height:1.5}.crm-workspace-root .crm-client-context .crm-next-action-banner{background:#eaf3f7;border:1px solid #d2e2e9;border-radius:10px;flex-direction:column;align-items:stretch;gap:10px;margin:14px 0;padding:13px;display:flex}.crm-workspace-root .crm-client-context .crm-next-action-banner.missing{background:#fff6e7;border-color:#ead5ab}.crm-workspace-root .crm-next-action-banner small{letter-spacing:0;font-size:13px;line-height:1.5}.crm-workspace-root .crm-next-action-banner strong{overflow-wrap:anywhere;font-size:15px;line-height:1.5}.crm-workspace-root .crm-next-action-banner time{color:var(--crm-muted);font-size:13px;line-height:1.5}.crm-workspace-root .crm-next-action-banner button{align-self:flex-start;min-height:36px;font-size:13px}.crm-workspace-root .crm-operational-summary{background:0 0;border:0;margin:16px 0;padding:0}.crm-workspace-root .crm-operational-summary small{color:var(--crm-muted);letter-spacing:0;font-size:13px}.crm-workspace-root .crm-operational-summary p,.crm-workspace-root .crm-operational-summary div{overflow-wrap:anywhere;font-size:14px;line-height:1.6}.crm-workspace-root .crm-context-actions{gap:7px;margin-top:16px;display:grid}.crm-workspace-root .crm-context-actions>*{border:1px solid var(--crm-line);min-height:40px;color:var(--crm-accent);background:#fff;border-radius:8px;align-items:center;gap:8px;padding:8px 10px;font-size:14px;text-decoration:none;display:flex}.crm-workspace-root .crm-dialog-main{flex-direction:column;min-width:0;min-height:0;display:flex;overflow:hidden}.crm-workspace-root .crm-record-tabs{border-bottom:1px solid var(--crm-line);flex:none;gap:14px;padding:0 22px;display:flex}.crm-workspace-root .crm-record-tabs button{white-space:normal;min-height:49px;color:var(--crm-muted);padding:10px 0;font-size:14px}.crm-workspace-root .crm-record-tabs button.active{color:var(--crm-accent);border-bottom-color:var(--crm-accent)}.crm-workspace-root .crm-dialog-scroll{overscroll-behavior:contain;background:#f4f7fa;flex:1;min-height:0;overflow-y:auto}.crm-workspace-root .crm-conversation-workspace{border:0;min-height:0;padding:0;display:block}.crm-workspace-root .crm-timeline-toolbar{z-index:2;border-bottom:1px solid var(--crm-line);background:#f9fbfd;padding:12px 20px 10px;position:sticky;top:0}.crm-workspace-root .crm-history-filters{flex-wrap:wrap;gap:5px;display:flex}.crm-workspace-root .crm-history-filters button{min-height:34px;color:var(--crm-muted);background:0 0;border:1px solid #0000;border-radius:7px;align-items:center;gap:6px;padding:7px 9px;font-size:13px;display:inline-flex}.crm-workspace-root .crm-history-filters button[aria-pressed=true]{color:#194e73;background:#e6eff6;border-color:#c9dce9}.crm-workspace-root .crm-history-filters button span{font-size:13px}.crm-workspace-root .crm-timeline-tools{color:var(--crm-muted);flex-wrap:wrap;align-items:center;gap:10px;padding-top:8px;font-size:13px;display:flex}.crm-workspace-root .crm-timeline-tools>span{margin-right:auto}.crm-workspace-root .crm-timeline-tools button{color:var(--crm-accent);background:0 0;border:0;align-items:center;gap:5px;min-height:30px;padding:4px 6px;font-size:13px;display:flex}.crm-workspace-root .crm-conversation.unified{background:0 0;flex-direction:column;gap:14px;max-height:none;padding:16px 22px 26px;display:flex;overflow:visible}.crm-workspace-root .crm-timeline-day{width:100%;color:var(--crm-muted);align-items:center;gap:10px;display:flex}.crm-workspace-root .crm-timeline-day:before,.crm-workspace-root .crm-timeline-day:after{content:"";background:var(--crm-line);flex:1;height:1px}.crm-workspace-root .crm-timeline-day time{font-size:13px}.crm-workspace-root .crm-conversation.unified article{width:fit-content;min-width:min(270px,100%);max-width:88%;color:var(--crm-ink);overflow-wrap:anywhere;background:#fff;border:1px solid #dae3ea;border-radius:12px;padding:14px 16px}.crm-workspace-root .crm-conversation.unified article.outbound{background:#eaf3fa;border-color:#cddfeb;margin-left:auto}.crm-workspace-root .crm-conversation.unified article.crm-timeline-record{background:#f8fafc;border-style:dashed;width:100%;max-width:100%}.crm-workspace-root .crm-message-card header,.crm-workspace-root .crm-call-card header,.crm-workspace-root .crm-timeline-record header{color:var(--crm-muted);flex-wrap:wrap;justify-content:space-between;gap:5px 14px;font-size:13px;line-height:1.5;display:flex}.crm-workspace-root .crm-conversation :is(small,time){color:var(--crm-muted);font-size:13px;line-height:1.5}.crm-workspace-root .crm-conversation :is(p,pre){white-space:pre-wrap;overflow-wrap:anywhere;margin:10px 0 0;font-family:inherit;font-size:15px;line-height:1.65}.crm-workspace-root .crm-conversation article>strong{margin-top:8px;font-size:14px;line-height:1.5;display:block}.crm-workspace-root .crm-message-evidence{margin-top:10px;display:block}.crm-workspace-root .crm-conversation details{margin-top:12px}.crm-workspace-root .crm-conversation summary{cursor:pointer;color:var(--crm-accent);font-size:13px;line-height:1.5}.crm-workspace-root .crm-technical-details{min-width:0;max-width:100%;color:var(--crm-muted);margin-top:12px;font-size:13px;line-height:1.5}.crm-workspace-root .crm-technical-details>summary{cursor:pointer;color:var(--crm-accent);font-size:13px;line-height:1.5}.crm-workspace-root .crm-technical-details pre{white-space:pre-wrap;overflow-wrap:anywhere;max-width:100%;font:inherit}.crm-workspace-root .crm-technical-details>summary:focus-visible{outline:2px solid var(--crm-accent);outline-offset:3px;border-radius:3px}.crm-workspace-root .crm-promise{align-items:flex-start;margin-top:12px;font-size:13px;line-height:1.5}.crm-workspace-root .crm-promise svg{flex:none}.crm-workspace-root .crm-call-facts{flex-wrap:wrap;font-size:13px;line-height:1.5}.crm-workspace-root .crm-call-next{font-size:13px;line-height:1.5}.crm-workspace-root .crm-call-media-actions button{min-height:38px;font-size:13px}.crm-workspace-root .crm-call-card audio{max-width:100%}.crm-workspace-root .crm-conversation .empty-state{text-align:center;justify-items:center;gap:10px;padding:40px 20px;display:grid}.crm-workspace-root .crm-conversation .empty-state p{margin:0;font-size:16px}.crm-workspace-root .crm-conversation .empty-state small{max-width:410px;font-size:13px}.crm-workspace-root .crm-details-tab{gap:20px;padding:20px}.crm-workspace-root .crm-details-tab h3{font-size:16px;line-height:1.5}.crm-workspace-root .crm-linked-record,.crm-workspace-root .crm-ai-recommend{font-size:14px;line-height:1.6}.crm-workspace-root .crm-linked-record>div{flex-wrap:wrap;gap:8px;display:flex}.crm-workspace-root .crm-composer-dock{background:#fff;border-top:1px solid #cbd9e3;flex:none;max-height:52dvh;padding:10px 20px 12px;overflow-y:auto;box-shadow:0 -4px 16px #28425507}.crm-workspace-root .crm-compose-actions{flex-wrap:wrap;gap:6px;display:flex}.crm-workspace-root .crm-compose-actions button{border:1px solid var(--crm-line);min-height:38px;color:var(--crm-accent);background:#fff;border-radius:8px;align-items:center;gap:6px;padding:8px 10px;font-size:13px;display:flex}.crm-workspace-root .crm-compose-actions button[aria-pressed=true]{background:#e9f2f8;border-color:#b5d0e0}.crm-workspace-root .crm-composer-hint{color:var(--crm-muted);margin:9px 0 0;font-size:13px;line-height:1.5}.crm-workspace-root .crm-action-panel{width:100%;max-width:100%;height:auto;box-shadow:none;background:#fff;border:0;padding:14px 0 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